As one of Cambodia’s top banks, Maybank is providing a series of tips on how to make your dollars work best for you with its range of services. In the first column, we give an overview of the organisation and its services.
As one of the largest banks operating across Southeast Asia, Maybank has built up a strong reputation across the region, as well as a loyal customer base, since founding in the Malaysian capital of Kuala Lumpur in 1960.
As it expanded its reach, in the early 1990s, Maybank saw an opportunity to enter Cambodia, where the banking system was still in its infancy, being rebuilt after decades of turbulence.
Opening the doors on its first branch in Phnom Penh in 1993, since then, Maybank’s presence in Cambodia has drastically increased. In 2012, the institution became a locally incorporated bank. Today it boasts 21 branches dotted throughout the country, as well as an extensive network of ATMs.
Putting customers at the forefront of its philosophy, Maybank has developed and tailored its services to cater to the changing demands for both corporate and personal customers. These include current accounts (including foreign currency accounts), business loans and trade finance, to savings accounts, payroll solutions, tax and utilities, cash management and remittance.
In an increasingly digital world, where people are on-the-move, a core focus of its development in recent years has been centred on mobile and online banking. Maybank boasts having the only mobile banking app with a 24/7 live chat, augmented reality and QR code scanning functions. Users can also view their transaction history, transfer funds to any bank account in Cambodia, view any ongoing promotions and locate the closest ATM and branch.
Professional advisors are also on hand at the branches to guide customers step-by-step through any financial decisions or queries.
As the ASEAN community continues to strengthen and grow, Maybank has also positioned itself to be the prime financial institution to serve the business community. It is currently the fourth largest financial services group in ASEAN, with more than 45,000 Maybankers, spanning the board from young millennials to top executives.
With many more plans in the pipeline and a range of tailor-made services, keep reading this column to stay up-to-date with its services, and how they can work for you.
This column will feature advice from Maybank’s leading experts, from opening up a bank account, investing in Cambodia and transferring money in and out of the country, to securing the best savings account and moving money around the region, so keep reading.